NCIER®

Showing 10 of 983 Results

5.0
Dispatcher
Dispatcher, Middleton Police Department (WI) Apr 24, 2024
ASIM Basic
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.9
Dispatcher
Director, University of Nebraska - Lincoln Police Department (NE) Apr 17, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The ability to have hands on experience was most beneficial. It was great to hear the information and then be able to apply it.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Report outs were nice, but participants don't do as thorough of a job as instructors do.

Please provide any other comments or suggestions you have for improving this course.

It would be nice to have more involvement of the dispatch team. Giving dispatchers the opportunity to take calls (such as in the hostage situation) or enter call information into the call screens would be more beneficial for dispatchers. Appreciated the opportunities to scribe and be a part of the different stations throughout the week.

What other training is most important to you now that you have completed this course?

Hostage negotiation for our dispatch team. And follow-up with local entities to make sure the buy-in is there and we are all on the same page.

4.4
Dispatcher
Dispatcher, Lincoln Police Department (NE) Apr 17, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The Scenario Activities. Active participation brings about real thinking and problem solving.

Which part(s) of the course was LEAST valuable to you? Please explain why.

NA.

Please provide any other comments or suggestions you have for improving this course.

I feel all should get a ride in the air simulator.

What other training is most important to you now that you have completed this course?

I would like to use the Knowledge and Skills learned in a local training scenario with all responding partners available.

4.6
Dispatcher
Dispatcher, Lincoln Police Department (NE) Apr 17, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Hand on training.

Which part(s) of the course was LEAST valuable to you? Please explain why.

All good.

Please provide any other comments or suggestions you have for improving this course.

New radios for hands on skills.

What other training is most important to you now that you have completed this course?

Negotiator training for dispatcher.

4.8
Dispatcher
Dispatcher, Lincoln Police Department (NE) Apr 17, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Exercise's that were conducted.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

No additional Comments.

What other training is most important to you now that you have completed this course?

How dispatch will work with IC in the incident.

4.7
Dispatcher
Civilian, Lincoln Police Department (NE) Apr 17, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Seeing the operations play out in person and not just a hypothetical from my position in dispatch.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/a.

Please provide any other comments or suggestions you have for improving this course.

If the dispatch component were more relied upon. Instead of calltake injects, it would be helpful to have live calls into dispatch to have more of a hands on feel. In some instances I felt kind of helpless, however, that is often the reality so I suppose it is accomplishing just that.

What other training is most important to you now that you have completed this course?

I would like to take a negotiations course to help with my ability to reason on calltake.

4.7
Dispatcher
Dispatcher, Boulder Police Department (CO) Apr 9, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I appreciated seeing the way the communication was set up as well as deeper interactions between the teams and operations.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Possibly the time we spend doing nothing on our computer as we could not do much most of the time.

Please provide any other comments or suggestions you have for improving this course.

This course could possibly be less time for dispatch unless we were needed for deeper information and interaction.

What other training is most important to you now that you have completed this course?

I would like to take negotiations for dispatcher to be able to assist and just for overall calls i take day to day.

4.4
Dispatcher
Dispatcher, Weld County Sheriff's Office (CO) Apr 9, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Getting to see how each area/responder was able to work and how much communication was needed during these events.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Most law and fire area. Since I am not familiar with how they work or how they request certain things.

Please provide any other comments or suggestions you have for improving this course.

Getting dispatch more involved, some centers have medical questions that are required or needed to be asked as our policy. showing an example of this could be help to helping responders (police/fire) understand what we do on the other side.

What other training is most important to you now that you have completed this course?

Taking another course on negotiations to help officers on the other side instead of on scene.

5.0
Dispatcher
Dispatcher, Larimer County Sheriff's Office (CO) Apr 2, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The scenarios were extremely helpful in seeing all aspects. Having dispatchers act as scribes was extremely beneficial on both sides.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Can't say anything wasn't valuable.

Please provide any other comments or suggestions you have for improving this course.

Great course!.

What other training is most important to you now that you have completed this course?

Love to see additional Dispatch courses with this subject in mind.

4.4
Dispatcher
Dispatcher, National Park Service (CO) Apr 2, 2024
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The scenarios.

Which part(s) of the course was LEAST valuable to you? Please explain why.

The fact that some scenarios were not as realistic in terms of numbers as they could have been.

Please provide any other comments or suggestions you have for improving this course.

The coordination before the event was not great. it was told to be different days and the location was unknown until the day before. We could have had so many more people from so many agencies (represented and not) if there had been better advertisement before hand.

What other training is most important to you now that you have completed this course?

Negotiation for dispatchers.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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