NCIER®

Showing 10 of 1549 Results

4.0
Dispatcher
Dispatcher, Dane County Communications Center 911 (WI) Jun 23, 2025
ASIM Basic
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.9
Dispatcher
Dispatcher, Clark County Emergency Management (IN) Jun 17, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The simulation exercises were the most valuable as they gave hands on experience and allowed us to observe how each area functioned.

Which part(s) of the course was LEAST valuable to you? Please explain why.

There was not a least valuable part.

Please provide any other comments or suggestions you have for improving this course.

Thank you for your time, this class was a great learning experience.

What other training is most important to you now that you have completed this course?

De-escalating training would be very helpful.

5.0
Dispatcher
Dispatcher, Clark County Emergency Management (IN) Jun 17, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

SEEING HANDS ON.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I DIDNT REALLY FIND ANY THAT WASNT VALUABLE.

Please provide any other comments or suggestions you have for improving this course.

VERY HELPFUL-DISPATCH PORTION COULD USE A GUIDE FOR SOME WAYS AS NOT ALL CENTERSUSE SAME FORMAT.

What other training is most important to you now that you have completed this course?

ANY RELATED TRAINING FOR MAJOR EVENTS/MAYBE MORE ON THE BOMB SIDE.

5.0
Dispatcher
Dispatcher, Clark County Emergency Management (IN) Jun 17, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE MOST VALUABLE PART OF THE COURSE WAS BEING ABLE TO SEE ALL OF THE PD, FIRE, AND EMS WORK TOGETHER AT A TASK. KNOW WHAT THEY ARE DOING ON THE FIELD HELPS ME AS A DISPATCHER BETTER ASSIST THEM.

Which part(s) of the course was LEAST valuable to you? Please explain why.

IRONICALLY THE DISPATCH PORTION WAS WHERE I LEARNED THE LEAST AMOUNT. I WOULD HAVE OBTAINED BETTER INFORMATION IF I WAS AT EACH STATION OBSERVING AND LEARNING WITH THE FIELD UNITS.

Please provide any other comments or suggestions you have for improving this course.

THE CLASS WAS VERY INFORMATIVE AND PRACTICAL FOR ALL MOVING PARTS THAT WOULD GO INTO A LARGE SCALE SITUATION LIKE AN ACTIVE ASSAILANT.

What other training is most important to you now that you have completed this course?

I LEARNED THAT I NEED TO TAKE A CRISIS INTERVENTION AND NEGOTIATION COUSE, TO BETTER ASSIST IN HOSTAGE SITUATIONS.

4.8
Dispatcher
Civilian, Clark County Emergency Management (IN) Jun 17, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE MOST VALUABLE PART OF THE COURSE FOR ME WAS THE OPPORTUNITY TO PRACTICE COMPLEX COORDINATED ATTACKS. I FEEL AS THOUGH I HAVE A MUCH BETTER UNDERSTANDING OF HOW TO EFFECTIVELY MANAGE A SIMILAR SITUATION.

Which part(s) of the course was LEAST valuable to you? Please explain why.

THE LEAST VALUABLE TO ME WAS THE FREQUENT CONTACT BY PHONE WITH UNITS ON SCENE AS WE TYPICALLY OPERATE DIFFERENTLY WITHIN OUR DISPATCH.

Please provide any other comments or suggestions you have for improving this course.

THERE WERE A FEW MOMENTS WHERE OUR LEO HAD THE SUSPECTS DOWN MUCH EARLIER THAN WHEN WE RECEIVED CONFLICTING INFORMATION FROM THE CAD. ALSO IF YOU WERE ABLE TO ADJUST THE HOSPITAL BED NUMBERS IT WOULD BE VERY BENEFICIAL TO PRACTICING TRANSPORTS WITHIN THE SYSTEMM.

What other training is most important to you now that you have completed this course?

NEGOTIATION TRAINING FOR DISPATCH IS THE TOP OF MY LIST.

5.0
Dispatcher
Dispatcher, Clark County Emergency Management (IN) Jun 17, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The simulation was very busy for dispatch which made it very realistic.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Having 2 channels for dispatching to police was confusing for dispatch at first since we only use 1 channel unless the channel is secured.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

I would like to explore negotiation training and mental health training for when we are dealing with those situations over the phone in dispatch.

4.9
Dispatcher
Dispatcher, Dane County Communications Center 911 (WI) Jun 14, 2025
ASIM Basic
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Real world examples.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

5.0
Dispatcher
Dispatcher, Salt River Tribal Police Department (AZ) Jun 10, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The simulations.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

Instructors were fantastic. Don't change them.

What other training is most important to you now that you have completed this course?

Crisis negotiating.

5.0
Dispatcher
Dispatcher, Salt River Tribal Police Department (AZ) Jun 10, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE SECTION ABOUT DISPATCH BEING AN IMPORTANT RESOURCE TO RESPONDERS.

Which part(s) of the course was LEAST valuable to you? Please explain why.

IT WAS INTERESTING TO LEARN WHAT ROLES RESPONDERS ARE IN.

Please provide any other comments or suggestions you have for improving this course.

N/A.

What other training is most important to you now that you have completed this course?

TACTICAL DISPATCHING.

5.0
Dispatcher
Dispatcher, Salt River Tribal Police Department (AZ) Jun 10, 2025
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Area Command in complex coordinated attacks.

Which part(s) of the course was LEAST valuable to you? Please explain why.

None - everything was valuable to me.

Please provide any other comments or suggestions you have for improving this course.

No suggestions - everything is good!.

What other training is most important to you now that you have completed this course?

NIMS as it applies to area command and higher.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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