NCIER®

Showing 10 of 1633 Results

5.0
Dispatcher
Dispatcher, Kalamazoo County Consolidated Dispatch Authority (MI) May 6, 2026
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

As a Dispatcher, we typically only hear the words and phrases utilized by our public safety counter parts. Being able to actually see what certain roles are doing, and being able to fill in the gaps in my role.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

This specific course is designated towards LE/FD/EMS, its hard to say how to integrate Dispatchers in this course. Just having us here is more than we could ask for.

What other training is most important to you now that you have completed this course?

Hosting/Training our own ASIM + Teaching our coworkers the program so we’re on the same page as our local Public Safety counterparts.

4.1
Dispatcher
Dispatcher, Burlington County Department Of Public Safety (NJ) May 6, 2026
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The practical exercises allowed helpful real time practice.

Which part(s) of the course was LEAST valuable to you? Please explain why.

The course isn't exactly structured to how our center would actually operate.

Please provide any other comments or suggestions you have for improving this course.

N/A.

What other training is most important to you now that you have completed this course?

I'm interested in learning more about hostage negotiations.

5.0
Dispatcher
Dispatcher, Kalamazoo County Consolidated Dispatch Authority (MI) May 6, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Having attended a Pathways A.S Course already, these modules were fantastic for refreshing going into the Instructor Portion.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/a.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

The upcoming Instructor Course, and hosting our own scenarios/ASIM trainings.

4.9
Dispatcher
Dispatcher, Union County Police (NJ) May 5, 2026
ASIM Basic
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Table top exercises.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Classroom.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.9
Dispatcher
Dispatcher, Burlington County Department Of Public Safety (NJ) May 4, 2026
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The most valuable info to me was the role each entity should play and the guidance provided for each section.

Which part(s) of the course was LEAST valuable to you? Please explain why.

The info provided on dispatch only because it was not realistic to what our policies and procedures are.

Please provide any other comments or suggestions you have for improving this course.

Course was great.

What other training is most important to you now that you have completed this course?

Hostage negotiation training.

3.8
Dispatcher
Dispatcher, Burlington County Department Of Public Safety (NJ) May 4, 2026
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The course content was appropriate for someone within my professional field.
  16. The course content was appropriate for someone with my level of experience.
  17. Overall, the course content met my needs and expectations.
  18. Overall, the instructors' performance met my needs and expectations.
  19. Overall, the course increased my knowledge, skills and abilities.
  20. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

THE ORGANIZATIONAL ASPECT/ THIS GAVE A GOOD STARTING POINT FOR THE THOUGHT PROCESS ON MANY THINGS.

Which part(s) of the course was LEAST valuable to you? Please explain why.

THE METHOD IN WHICH THE DISPATCHING WAS HANDLED AND HOW THE RADIO WORKED.

Please provide any other comments or suggestions you have for improving this course.

MODIFY TO THE JURISDITIONS TAKING THE CLASS / MANY THINGS IN NJ THIS MODLE CANNOT UTILIZE OR RELATE WITH.

What other training is most important to you now that you have completed this course?

NEGOTIATION TACTICS.

4.4
Dispatcher
Dispatcher, Burlington County Department Of Public Safety (NJ) May 4, 2026
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Personally i am a visual learner so the senario's really helped me apply the book work to actual senario's.

Which part(s) of the course was LEAST valuable to you? Please explain why.

This training was great i didn't find anything that was not valuable we just do somethings differently at our center.

Please provide any other comments or suggestions you have for improving this course.

I honestly don't have any notes that are negative this course will help us be more prepare if and when the situation arises.

What other training is most important to you now that you have completed this course?

Negotiation training would help which may be happening soon.

4.0
Dispatcher
Dispatcher, Cape May County OEM (NJ) May 4, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

4.5
Dispatcher
Dispatcher, Kalamazoo County Sheriff's Office (MI) May 3, 2026
ASIM QuickStart
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  3. Based on the training received, I am fully capable of applying the skills I learned from this course.
  4. The course content was appropriate for someone within my professional field.
  5. The course content was appropriate for someone with my level of experience.
  6. Overall, the course content met my needs and expectations.
  7. Overall, the course increased my knowledge, skills and abilities.
  8. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Setting up Command Center.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

N/A.

What other training is most important to you now that you have completed this course?

Streamlining the Dispatch Center and steps Supervisors should take to ensure all areas of notifications and resources are aware.

4.8
Dispatcher
Director, Martinsville - Henry County 911 (VA) Apr 30, 2026
ASIM Basic
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Student did not leave a written comment.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Student did not leave a written comment.

Please provide any other comments or suggestions you have for improving this course.

Student did not leave a written comment.

What other training is most important to you now that you have completed this course?

Student did not leave a written comment.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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