NCIER®

Showing 10 of 1549 Results

5.0
Dispatcher
Dispatcher, Onondaga County Department Of Emergency Communications (NY) Sep 26, 2023
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Learning how to set up an effective structure to respond to these events.

Which part(s) of the course was LEAST valuable to you? Please explain why.

NA - It was all valuable.

Please provide any other comments or suggestions you have for improving this course.

This was excellent training provided by outstanding, knowledgeable instructors. Well done!.

What other training is most important to you now that you have completed this course?

Investigating the FBI Dispatch Training that was mentioned.

5.0
Dispatcher
Dispatcher, University of Maine - Orono Police (ME) Sep 20, 2023
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The hands on activites.

Which part(s) of the course was LEAST valuable to you? Please explain why.

All parts were valuable in their own respects.

Please provide any other comments or suggestions you have for improving this course.

N/a.

What other training is most important to you now that you have completed this course?

I would love to see or do like a "negotiator for dispatch" course. In the event I ever really have to talk to someone who is reporting to me they are about to do something bad to themselves or someone else, I'd rather have constructive things to say, than to just be really vague and awkward.

5.0
Dispatcher
Dispatcher, New Jersey State Police (NJ) Sep 11, 2023
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I feel the hierarchy learned in this course, is extremely beneficial to handling the chaos that occurs during an active shooter event.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Everything was valuable.

Please provide any other comments or suggestions you have for improving this course.

I appreciated the invitation to attend this course. As a dispatcher it provides a better mindset when dealing with an active shooter event.

What other training is most important to you now that you have completed this course?

N/a.

5.0
Dispatcher
Civilian, New Jersey State Police (NJ) Sep 11, 2023
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The entire course was of value. Each module, excercise and lectures all added knowledge and skills that I can use in my daily life at work.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

N/A.

What other training is most important to you now that you have completed this course?

Hostage negotiation / Crisis intervention, especially in dispatch.

5.0
Dispatcher
Dispatcher, New Jersey State Police (NJ) Sep 11, 2023
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Tractical excercises.

Which part(s) of the course was LEAST valuable to you? Please explain why.

No least part.

Please provide any other comments or suggestions you have for improving this course.

This course is excellent.

What other training is most important to you now that you have completed this course?

Hostage Neg, Suic. callers.

4.9
Dispatcher
Dispatcher, Northwest Central Dispatch System (IL) Sep 5, 2023
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Hands on practice.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Lecture.

Please provide any other comments or suggestions you have for improving this course.

Teachers were great.

What other training is most important to you now that you have completed this course?

Have dispatch work with fd and pd on their roles.

4.9
Dispatcher
Dispatcher, Wheeling Police Department (IL) Sep 5, 2023
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Everything. i feel the simulations greatly enhanced my newfound knowledge of these incidents. they allowed for practical application & was preferable to only lectures.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Nothing. i felt everything in the class was appropriate & enhanced my knowlledge.

Please provide any other comments or suggestions you have for improving this course.

Amazing instructors. very knowledgeable & helpful.

What other training is most important to you now that you have completed this course?

Further in person training courses inclusive of simulations. hands on training - i feel - is much more effective than online courses. phone training - suicidal subjects, hostage takers - would be immensley helfpful.

5.0
Dispatcher
Civilian, Northwest Central Dispatch System (IL) Sep 5, 2023
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The most valuable part of the course was practical application of topics explained during class.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/A.

Please provide any other comments or suggestions you have for improving this course.

Play music during breaks and pre-instruction.

What other training is most important to you now that you have completed this course?

Crisis Negotiation Techniques.

5.0
Dispatcher
Dispatcher, Metcad (IL) Sep 5, 2023
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Dispatch sections of the scenarios.

Which part(s) of the course was LEAST valuable to you? Please explain why.

N/a.

Please provide any other comments or suggestions you have for improving this course.

N/a.

What other training is most important to you now that you have completed this course?

N/a.

5.0
Dispatcher
Dispatcher, Racine County Sheriff's Office (WI) Aug 29, 2023
ASIM Advanced
Self assessment of skill
Before
After
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

AS DISPATCH, BEING ABLE TO SEE THE SCALE OF RESOURCES NEEDED IN A COMPLEX ATTACK WAS VERY INTERESTING. ALSO BEING ABLE TO WALK AROUND AND SCRIBE AND OBSERVE THE DIFFERET AREAS WAS VERY INTERESTING.

Which part(s) of the course was LEAST valuable to you? Please explain why.

NA.

Please provide any other comments or suggestions you have for improving this course.

AN EYE OPENING MOMENT WAS ANSWERING THE DISPATCH PHONE AND SPEAKING WITH THE HOSTAGE TAKER. THIS OPENED THE CONVERSTATION ABOUT HAVING DISPATCHER TRAINED WITH NEGOTIATIONS.

What other training is most important to you now that you have completed this course?

NA.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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