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Webinars & Video Training February 21, 2019 • 5 min read

Airport Active Shooter Incident Management: Simulation-Based Training

This video takes you inside specialized active shooter incident management training built specifically for airports. Using a high‑fidelity computer simulation system with aircraft that taxi, park at gates, land, and depart, responders work full scenarios that include terminal operations, thousands of passengers, and complex inbound/outbound aircraft decisions. Participants experience realistic stress, practice building a unified command structure, coordinate law enforcement and medical branches, and even rehearse using the media effectively through embedded PIO practice. Over multiple scenarios, students make mistakes in a safe environment, get coaching, and run the play again until they understand their role and can respond more efficiently and confidently in a real airport incident.

Transcript

We've been doing the active shooter incident management training for quite some time. Our simulation system has long given us the ability to simulate active shooter events at all different kinds of venues. So we've got a school, a courthouse, an outdoor mall, shopping centers, airports. We identified that there were some gaps for the airports. They have some specific needs, some specific concerns. Airports are very complicated. What we recognized in working with the airports is that airport component also required the need for aircraft. Aircraft that can be taxied to gates, moved from gates, that can take off, that can land. The active shooter situation alone is completely overwhelming. The active shooter situation in an airport is absolutely chaotic. In addition to the scene, you also have potentially thousands of passengers. You have to take care of the inbounds, you have to take care of the outbounds. If you have aircrafts boarding, you have to make sure passengers are secured and safe. in a safe place. If you have an aircraft coming in, you don't want to interject an inbound into that chaos. So you'll try to either hold the aircraft out or send it to a place that's safe for the passengers. Shelter in place. Still working on the situation. The way that we interact, the realism with this scenario and the computer-based training has really offered an opportunity to create some realism, some confusion, which really helps us learn and practice our skills and hone them. You can actually feel yourself there in the situation, and you can get the feeling of how you're going to react. We almost feel like we're feet on the ground. driving the ambulance, it puts you under that stress that you don't typically feel or experience each and every day. So when you come to training such as this, it allows for these individuals to get put under that stress and that strain and to actually move into that situation and become part of that scenario. And it helps to reinforce the importance of developing a good command system where you have your medical branches, you have your law enforcement branches. and the responsibilities for each of those departments in each of those areas. What this class does is it prepares the students for the fact that they may be partnered up with or paired with somebody they don't know. In addition, what we share with them and what we encourage them to do is use the media early on. Use the media to your advantage. There's lots of information that the media can get out for you and by incorporating PIOs within the group I mean as a as a first responder you may be that guy or that gal who's called upon to be the PIO. We've prepared you for what you might need to say the information that you will need to share and then the questions that maybe you are given and how to respond to them. Before we start let me stress that all information we're about to discuss is preliminary and subject to change. The simulators are good because what we're putting in front of the students are real-life scenarios that they could potentially face. And this allows a safe, sterile place for them to work through the problems. And with the 10 scenarios, they get to do it over and over and over again. And I would even say that some of these folks that walk out of here the last day become almost masters of these scenarios. They start out, they get some confidence, they understand the process. They understand their role in the process and by the last day, the last scenario, they understand their role and what needs to be done and that makes response more efficient, more effective and better for everybody. To be able to do a trial in an area and really be critical about yourself and your skills and what you need in order to be successful has been helpful. It just makes you feel a lot better and now you feel a little bit more equipped when the situation may arise. be strategic about how you approach it. Me, if I make a mistake on the street in a real situation, I'm either a hero or a goat. You know, I don't have a chance to correct any mistake that I make in the street. I can try and be better next time, but so many things can happen. So here to be able to make a mistake and be able to go back through and fix it is something that to me is very rewarding. The depth of knowledge that the instructors have and just the real level experience that they have has just been tremendous and they're a great resource. very open to discussions and answering questions and making everybody just feel very comfortable here. There's no pressure. There's no embarrassment. So, you know, it's a positive learning environment. It's really great. It's invaluable. It helps you actually experience it, feel the pain, and get on with doing your job.

Frequently Asked Questions

It is a scenario‑based active shooter incident management course designed specifically for airports. Using a computer‑based simulation system, students run full airport incidents that include terminals, aircraft movements, thousands of passengers, and coordinated law enforcement and medical operations, all within a safe, controlled training environment.
Airports add layers of complexity that don’t exist in typical venues: inbound and outbound flights, boarding and deplaning passengers, secure and public areas, and large crowds that must be protected or sheltered in place. This training addresses those unique challenges, including where to hold or divert aircraft and how to manage passenger safety without adding to the chaos.
The simulation system allows aircraft to taxi, move to and from gates, take off, and land, while responders manage an evolving active shooter scene. Students report that it feels like “feet on the ground” driving ambulances and operating in real time. The realism and controlled confusion help them feel the stress of an actual event and practice how they will react.
The course is designed for airport law enforcement, fire/EMS, airport operations, dispatch/911, airline managers, and emergency management personnel, as well as anyone likely to serve in command, medical, or law enforcement branches during a major incident. It also prepares responders who may be tapped to act as a Public Information Officer (PIO) during a crisis.
Throughout the scenarios, students practice building and running a solid incident command system, with clear law enforcement and medical branches and defined responsibilities. Repeated reps help them understand where they fit in the structure, how to coordinate across disciplines, and how to make the overall response more efficient and effective.
Yes. The training encourages students to “use the media early” and includes PIO practice, from initial statements to handling questions. Responders learn what information to share, how to frame it, and how to support the response by getting accurate, timely information to the public.
Simulators let teams work through realistic airport scenarios repeatedly without disrupting actual operations or putting anyone at risk. Students can make mistakes, analyze what went wrong, and immediately run the scenario again. By the final day, many participants have mastered the scenarios, built confidence in their roles, and feel more equipped to manage a real‑world airport incident.

Written By

C
C3/NCIER Studios
Creative Team
C3/NCIER Studios produces and edits creative content for C3 Pathways and NCIER.

Topics

  • Unified Command
  • Incident Command
  • ASIM Checklist
  • Active Shooter
  • Incident Management
  • Crisis Response
  • C3 Pathways
  • NCIER
  • ASIM
  • Dispatch
  • 911
  • Hostile Event
  • ASHER
  • NTOA
  • National Tactical Officers Association
  • Law Enforcement
  • Tactical Decision Making

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