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...is overlooked, and that's today's topic. The critical role of dispatch and 911 and how they can save your Welcome to the Active Shooter Incident Management Podcast. My name is Bill Godfrey,...

This white paper emphasizes the critical, often overlooked role of dispatch and 911 centers as the initial intelligence nexus during hostile events like active shooter incidents. The authors highlight...

The infographic, titled "The 911 Intelligence Nexus," illustrates the critical role of dispatch centers during hostile events. Its primary purpose is to outline how the dispatch center acts as the ini...

For chiefs, 911 directors, and public safety leaders, there’s a critical piece of active shooter and hostile event readiness that often gets overlooked: Your dispatch and 911 center. In this 10-...

...in and "Somebody's shooting, somebody's shooting." That's going to be another 911 call at an adjacent business across the street that extends it out and can give it the appearance of a secondary...

In Part 2 of this week's podcast, we are continuing our topic of 911 and the dispatch center during an active shooter event.

In Part 1 of this week's podcast, we talk about some of the challenges in the 911 dispatch center during an active shooter event. A few topics we cover are the best sense of location, radio traffic, a...

During an active shooter or hostile event, your dispatch / 911 center is not a background support function. It is the initial intelligence hub and communication backbone for everything that happens in...

...social media beyond its typical term to include text messaging, email, reverse 911 calls, you know, some tools that may not be immediately available to a business but are available to public safety....

...they need to be training with their fire department and their EMS and their 911 center, but yet day to day, push comes to shove, the training calendar comes out and we're still doing the same...

...you know, your communication specialists that are in a dispatch center, 911 center, it drives them crazy because they may be in possession of some critical information - Kami Maertz:...

...a few different incidents across the country where the suspect ends up calling 911 and now they're talking to your dispatcher. So getting our dispatchers involved in this conversation as well, I...

...CPR training, designate somebody to go get the AED, designate somebody to call 911. In this particular case, whether you call 'em or text 'em, almost all 911 centers now are capable of receiving...

...time from the first bang, if you're in the room and you've got injured text 911, where you are, how many injured you have. And the description of what's going on. And things like that, if you're...

...our communication specialist, you know? They're frontline getting intel from 911 calls, witnesses calling in. Does that make it to the people in tactical and command to make good decisions? Bill...

...as your response would be. You know, those, from the initial call, that first 911 call when the first bullet is fired through that last patient arriving at the hospital and receiving that, that...